What are the customary charges with your agency?

Rate: Weekly rental rate (biweekly and monthly rates may differ). Clean Fee: One-time charge for professional departure cleaning, unless otherwise stated. Security Deposit: Held in escrow. Refunded 5 to 30 days after departure. This is a re- fundable deposit from which will be deducted any phone bills, cost of any damage caused,boat damag and the cost of cleaning over and above pre-set clean fee if necessary. Homes without pre-set clean fees will have cleaning deducted at the rate of $100.00. Homes left in the condition in which they were found will have only a clean fee of $100.00.
PLEASE NOTE, WE HAVE TO CHARGE A $ 25.00 CLEANING FOR THE GRILL IF NECESSARY.

What are your terms of booking and payment?

Once a property is booked with us, a lease with all terms of rental agreement will be mailed or faxed to you immediately. Please read the lease carefully as it is a legally binding contract. Sign and return with your deposit promptly as the rental is not consumated until the lease has been fully executed. Your second and final payment of all remaining charges is due 30 days prior to your arrival. Your copy of the lease will give you date due and amounts.

AFTER RECEIPT OF THE ABOVE CONFIRMATION, WE MUST RECEIVE A RESERVATION DEPOSIT OF 20% OF THE TOTAL RENTAL WITHIN 7 BUSINESS DAYS TO HOLD YOUR RESERVATION. WE WOULD PREFER THAT YOU MAIL US A CHECK, MONEY ORDER, TRAVELLERS CHECKS, ETC. IN U.S. DOLLARS.

YOUR HOUSE OR CONDO IS CONFIRMED AS SOON AS BERLIN INN INC. RECEIVES YOUR RESERVATION. PLEASE NOTE YOU DON'T GET ANY FURTHER WRITTEN CONFIRMATION. THE REMAINING RENTAL AMOUNT IS DUE 30 DAYS BEFORE ARRIVAL IN CAPE CORAL PAYABLE IN CASH, MONEY ORDER, CHASHIER CHECK, CHECK OR TRAVELER CHECKS.

IF THE HOUSE OR BOAT IS NOT AVAILABLE FOR ANY REASON A SIMILAR HOUSE IN THE SAME CATEGORY WILL BE OFFERED.

What is your cancellation policy?

If you decide to cancel, written notification is required. Deposit is refunded less 15% of total rental amount if canceled prior to 30 days before arrival. Date within 30 days of arrival date, payment is not refundable. (If the property is not re-rented, rental deposits to date are retained and any remaining rental balance is due and payable). Cleaning fees and security deposit only are returned in full.

Ask your travel agent for a "TRAVELS-INSURANCE"

IF YOU NEED HELP TO FIND THE LOCATION OF THE HOME, PLEASE GO TO THE INTERNET AND TYPE IN THE FOLLOWING WEB ADDRESS. www.maps.yahoo.com/py/maps.py

AFTER THAT TYPE THE HOUSE ADDRESS IN THE GRAY FIELD AND CLICK ON GET MAP.

IF YOU HAVE ANY FURTHER QUESTION, PLEASE DON'T HESITATE TO CALL US. 239-850 2828 or fax 239 945 4525